Will the therapist maintain my privacy and confidentiality?
How am I draped for the session?
Do I need to undress?
Are these massage sessions sensual?
How do I pay?
How do I schedule an appointment with a Gift Certificate?
Can I call to schedule my appointment?
Do you provide billing for insurance?
What happens if I arrive late?
What happens if I miss my appointment?
How do I cancel an appointment?
How do I prepare for the massage session?
- Please be clean, having showered the same day as the treatment. A shower shortly before your appointment may enhance the enjoyment of your session, but it is not required.
Do not eat a heavy meal for at least one hour before your session.
Do not arrive under the influence of alcohol or recreational drugs. Your session will be terminated immediately.
If this is your first time, please arrive 15 minutes before your appointment so that you may complete a Health History Intake Form. (For repeat clients, please arrive 5-10 minutes before your session.)
Please turn off your cell phone upon arrival. This time is for you. You will find the session more enjoyable without interruptions.
Can the therapist cancel my session?
At Massage & You, we reserve the right to cancel your session if:
Alcohol or recreational drug use is evident.
The client’s behavior or language is inappropriate.
The session poses a threat to the health and safety of the client or therapist.
Can I receive massage if I have a medical condition?
Please consult with your primary health care provider PRIOR to scheduling a session to determine if massage is safe and healthy for you. Please inform your therapist of any restrictions so that the session may be adjusted for you. Update your therapist on future visits about any changes to your health that would affect your ability to receive massage safely.
What if I don’t like the pressure or technique being used?
Your satisfaction and enjoyment of the session is important to us. Please feel free to discuss with the therapist adjusting the pressure or choosing a different technique that feels better to you. They are more than happy to accommodate you.
Can I bring other people with me?
For you to receive the maximum benefits of a therapeutic, relaxing massage, it is best to leave the world behind for a little while. Children, pets and other family members are not permitted during your appointment. Please bring only yourself to the session. We cannot accommodate other guests except under special circumstances. Please discuss with the therapist if you have special needs that require the assistance of another individual.